Welcome to AMG MOTORS, where passion for automobiles meets exceptional service. We understand that receiving your purchased cars and auto parts promptly and in pristine condition is crucial. To ensure a seamless and satisfying shopping experience, we have outlined our shipping policies below.
1. Fast and Secure Shipping:
At AMG MOTORS, we prioritize the swift and secure delivery of your orders. Our team works diligently to process and dispatch your items within 24 hours for most products. However, for bulky items such as engines and transmissions, we ask for your understanding as these may take 48-72 hours to process and ship. We believe in providing the best service for every product, ensuring it reaches you in optimal condition and in the shortest possible time.
2. Nationwide and International Shipping:
We proudly offer shipping services not only across the nation but also internationally. No matter where you are, our logistics partners are dedicated to reaching you, ensuring that our high-quality cars and auto parts are available to enthusiasts worldwide. Please note that shipping times may vary based on your location.
3. Shipping Costs:
Shipping costs will be calculated at checkout based on the weight and dimensions of your order, as well as the destination. To provide transparency, all shipping costs will be clearly displayed before you finalize your purchase. Keep an eye out for any promotions or discounts that may apply to shipping fees.
4. Order Tracking:
Stay in the know about your order's journey with our real-time tracking feature. Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your shipment and estimate its arrival time. We believe in keeping our customers informed every step of the way.
5. Multiple Shipping Options:
We understand that our customers have unique needs, which is why we offer various shipping options. Whether you prefer standard shipping for cost-effectiveness or express shipping for urgency, AMG MOTORS provides flexibility to cater to your requirements.
6. International Customs and Duties:
For international shipments, please be aware that customs duties and taxes may apply. These fees are determined by the destination country's customs office and are the responsibility of the customer. We recommend checking with your local customs office for information on potential charges.
7. Pick-Up Option for Local Customers:
If you are located close to Van Nuys, California, you have the option to pick up your order directly from our facility. This not only saves you shipping costs but also allows you to get your hands on your purchase even faster. Simply select the "Pick-Up" option during checkout, and our team will coordinate a convenient time for you to collect your items.
8. Damaged or Lost Items:
In the rare event that your order arrives damaged or goes missing, AMG MOTORS is committed to resolving the issue promptly. Please contact our customer service team within 48 hours of receiving a damaged item or within the expected delivery timeframe for a lost item. We will work with you to find a satisfactory solution.
9. Returns and Exchanges:
For information on returns and exchanges, please refer to our dedicated Returns and Exchanges policy on our website. We want to ensure that you are completely satisfied with your purchase from AMG MOTORS.
At AMG MOTORS, our commitment extends beyond delivering exceptional vehicles and auto parts – we aim to exceed your expectations in every aspect of your shopping experience. If you have any further questions or concerns about our shipping policies, feel free to contact our customer service team. Thank you for choosing AMG MOTORS, where every mile is an adventure in excellence.
Thank you for choosing AMG MOTORS SHOP. Welcome to the family!